Privacy Policy

Introduction

At quelvordea, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gift wrapping services or visit our website.

Information We Collect

Personal Information

When you use our gift wrapping services or contact us, we may collect personal information including your name, email address, phone number, postal address, and payment information. This information is necessary to process your orders, communicate with you, and provide our services effectively.

Service Information

We collect information related to your gift wrapping preferences, service selections, delivery addresses, and special instructions. This helps us customize our services to meet your specific needs and ensure your gifts are wrapped according to your preferences.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. We use this information to improve our website functionality and user experience.

How We Use Your Information

We use the information we collect for various purposes related to our gift wrapping services. Your information enables us to process and fulfill your orders, communicate with you about your services, send confirmations and updates, and provide customer support. We also use your information to improve our services, personalize your experience, process payments securely, and send promotional materials if you have opted in to receive them.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors and delivery partners. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

We may disclose your information if required by law, to protect our rights, or to comply with legal processes. In the event of a business transfer, merger, or acquisition, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use secure servers, encryption, and access controls to safeguard your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we securely delete or anonymize it.

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information. You have the right to access the personal information we hold about you, request corrections to inaccurate or incomplete information, request deletion of your personal information subject to certain exceptions, object to or restrict processing of your information, and withdraw consent where we rely on consent to process your information.

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

quelvordea
O2 Ballymount Dr
Ballymount, Dublin
D12 DT6K, Ireland
Phone: +353 14 656 444
Email: info@quelvordea.world